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HP HP2-N48 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP SaaS Portfolio Overview | 25% | - Architecture, security, and compliance - HP SaaS solution categories and offerings - Subscription models and service options |
| Topic 2: Customer Needs & Value Proposition | 25% | - Identifying business drivers and pain points - Translating needs into SaaS benefits - ROI and TCO justification |
| Topic 3: SaaS Sales Strategy & Process | 25% | - Sales cycle and engagement model - Upsell and cross-sell opportunities - Competitive positioning and differentiation |
| Topic 4: Commercial & Operational Aspects | 25% | - Ordering, fulfillment, and provisioning - SLA, support, and customer success - Pricing, licensing, and contract terms |
HP Selling HP SaaS Solutions Sample Questions:
1. According to analysts, what most accurately describes the dynamics of the SaaS Market? (Select three.)
A) The SaaS market will decline over the next five years.
B) It is anticipated that global SaaS revenues will be flat over the next five years.
C) The compound annual growth rate for SaaS solutions is greater than 25 percent globally.
D) The increase in BYO devices and applications, such as GoogleMail, is leading to an increase in confidence in cloud-based software.
E) Many software publishers are adapting their offerings to suit the market demands of clients (including Adobe, Cisco, and Google).
F) The SaaS market is primarily relevant to small business clients and emerging markets.
2. What is a natural up sell opportunity when a client is purchasing Quality Center on Saas?
A) UCMDB on SaaS
B) Service Anywhere
C) BPM Anywhere
D) Agile Manager
3. Which documentation should be included in the Contract Pack when a partner organization proposes a partner-led HP SaaS solution?
A) the HP SaaS Solution Datasheet, the HP SaaS Pass-through terms, and a Partner Statement of Work
B) only the Partner SaaS Statement of Work
C) the HP SaaS Pass-through terms and an HP Financial Services agreement
D) a modified version of the HP SaaS Statement of Work that aligns with the solution proposed by the partner
4. Which standard subscription option is available across the HP SaaS portfolio?
A) complete flexibility to offer any subscription period
B) the ability for a partner organization to build a service from its own datacenter
C) a pay-per-use approach in which usage is recorded on a monthly basis
D) 1, 3,12, and 36 month subscriptions
5. How can the email notification options be modified for all customers' users?
A) by opening a ticket from the HP Software Support website (support.openview.hp.com)
B) by asking the SOC to change permission for each user on the account
C) by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line
D) by editing the user account settings in the "Manage Users'" feature on the Pronq Portal
Solutions:
| Question # 1 Answer: C,D,E | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |








