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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs Analysis | - Identify customer requirements
|
| Topic 2: HP Personal Systems Portfolio | - Desktop and notebook solutions
|
| Topic 3: HP Solutions and Services | - Integrated HP offerings
|
| Topic 4: Product Features and Benefits | - Key technologies and differentiators
|
| Topic 5: HP Printing Portfolio | - HP printer product families
|
| Topic 6: Sales Strategy and Competitive Positioning | - Sales methodology
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
What is the key advantage of the HP strategy that enables enhanced efficiency improvements and savings in workflow costs?
A. HP has MFP devices capable of scanning 10.000 pages per day.
B. HP has inkjet printers that offer half the cost and twice the speed of laser printers.
C. HP has scanners capable of scanning 10,000 pages per day.
D. HP has Flow capabilities across the printing and scanner families.
Question 2
How many LaserJet Printers has HP shipped over the last 30 years?
A. 200 million
B. 30 million
C. 20 million
D. 100 million
Question 3
Which group represents illegal competition in the aftermarket?
A. 3rd party products
B. Retail
C. Refill
D. Counterfeit
Question 4
Which statement best describes the HP strategy in the printing and personal systems market?
A. Develop long-lasting products at the best market price.
B. Build a full line of innovative devices, and include the industry's best set of security, mobility and management solutions.
C. Produce printing and personal systems that are highly desirable and offer the best entry price.
D. Build devices that require replacement within three years to ensure compatibility with software updates.
Question 5
Which feature built into HP Flow MFPs enables one-touch workflows?
A. Display and full-size keyboard to easily enter metadata
B. Image preview, which allows view, zoom, edit, and re-order
C. Quick sets, driven from a large full color screen
D. Advanced image processing for pristine scans
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: C |








