HP HP5-B04D exam - in .pdf

HP5-B04D pdf
  • Exam Code: HP5-B04D
  • Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
  • Q & A: 150 Questions and Answers
  • PDF Price: $59.99
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  • Exam Code: HP5-B04D
  • Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
  • Q & A: 150 Questions and Answers
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  • Exam Code: HP5-B04D
  • Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
  • Q & A: 150 Questions and Answers
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HP HP5-B04D Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Needs Analysis- Identify customer requirements
  • 1. Assess business and personal computing needs
    • 2. Recommend appropriate HP solutions
      Topic 2: HP Personal Systems Portfolio- Desktop and notebook solutions
      • 1. Consumer PCs and mobile devices
        • 2. Commercial PCs and workstations
          Topic 3: HP Solutions and Services- Integrated HP offerings
          • 1. Warranty and support services
            • 2. Managed print and lifecycle solutions
              Topic 4: Product Features and Benefits- Key technologies and differentiators
              • 1. Product positioning against competitors
                • 2. Performance, security, and manageability features
                  Topic 5: HP Printing Portfolio- HP printer product families
                  • 1. Business and consumer printing offerings
                    • 2. Inkjet and LaserJet solutions
                      Topic 6: Sales Strategy and Competitive Positioning- Sales methodology
                      • 1. Cross-selling and upselling opportunities
                        • 2. Value proposition and objection handling

                          HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

                          Question 1

                          What is the key advantage of the HP strategy that enables enhanced efficiency improvements and savings in workflow costs?

                          A. HP has MFP devices capable of scanning 10.000 pages per day.
                          B. HP has inkjet printers that offer half the cost and twice the speed of laser printers.
                          C. HP has scanners capable of scanning 10,000 pages per day.
                          D. HP has Flow capabilities across the printing and scanner families.


                          Question 2

                          How many LaserJet Printers has HP shipped over the last 30 years?

                          A. 200 million
                          B. 30 million
                          C. 20 million
                          D. 100 million


                          Question 3

                          Which group represents illegal competition in the aftermarket?

                          A. 3rd party products
                          B. Retail
                          C. Refill
                          D. Counterfeit


                          Question 4

                          Which statement best describes the HP strategy in the printing and personal systems market?

                          A. Develop long-lasting products at the best market price.
                          B. Build a full line of innovative devices, and include the industry's best set of security, mobility and management solutions.
                          C. Produce printing and personal systems that are highly desirable and offer the best entry price.
                          D. Build devices that require replacement within three years to ensure compatibility with software updates.


                          Question 5

                          Which feature built into HP Flow MFPs enables one-touch workflows?

                          A. Display and full-size keyboard to easily enter metadata
                          B. Image preview, which allows view, zoom, edit, and re-order
                          C. Quick sets, driven from a large full color screen
                          D. Advanced image processing for pristine scans


                          Solutions:

                          Question 1
                          Answer: D
                          Question 2
                          Answer: B
                          Question 3
                          Answer: D
                          Question 4
                          Answer: B
                          Question 5
                          Answer: C

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