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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Licensing, Packaging & Sales Strategy | 15% | - Licensing models and metrics - Solution bundling and portfolio alignment - Selling approaches and best practices |
| Solution Value Proposition & Use Cases | 25% | - Customer scenarios and use cases - Hybrid and multi-cloud environments - Business benefits and ROI |
| IBM Cloud & Service Management Solutions | 35% | - Endpoint & Mobility Management - Netcool Operations Insight - Predictive Insights & Analytics - Application Performance Management (APM) |
| Cloud & Service Management Market Overview | 25% | - Industry trends and customer challenges - Cloud adoption drivers and business value - IBM positioning and competitive landscape |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
Question 1
Why do customers need an orchestrator?
A. Provisioning play a key role, but is just one of many steps that must be automated
B. Each customer has unique requirements to integrate with existing data center processes and tools.
C. All of the above
D. Customers are looking for end to end automation of cloud service delivery to achieve greater returns
Question 2
In IBM Operations Insight which of the following "connections" is counted during licensing?
A. Connections to the entitled managed environment by probe, ObjectServer or Impact
B. Each distinct instance of an application providing data used for purposes other than event collection from the managed domain.
C. Integrations to IBM Cloud and Smarter Infrastructure applications or the forwarding of current active data solely for display in user interfaces
D. Connections to Tivoli Common Reporting
Question 3
Which of the following are licensing advantages of IBM Netcool Operations Insight over OMNIbus?
A. All of the above.
B. There is no longer a requirement for double counting the managed environment
C. You no longer count separately for High Availability because Netcool Operations Insight has High Availability embedded in the program
D. Operations Insight is licensed only by the managed environment
Question 4
Which of the following are unique value propositions for IBM's APM solutions?
A. IBM offers on-premise, SaaS and hybrid monitoring solutions
B. IBM has monitoring for modern languages like Python. Ruby and PHP
C. All of the above
D. IBM offers flexible licensing options including perpetual and SaaS
Question 5
The CSI Analytics portfolio consists of three offerings predict search, and optimize. Select the best answer. How does optimize benefit customers?
A. Reduce server costs by optimizing capacity, balance resources across pools to improve performance, and optimize the use of zEnterprise capacity
B. Optimize will automatically reconfigure your virtual server environments for peak efficiency
C. A single integrated cost effective solution for zEnterprise
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: B |








