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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following software products is NOT a part of Smarter Commerce 'Buy' offerings?

A) Sterling Supply Chain Visibility
B) Sterling Order Management
C) Sterling Transportation Management
D) ILOG Logistics Optimization

2. How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?

A) All of the above.
B) Up-selling to a higher value product.
C) Triggering store to store transfers.
D) Optimizing the supply chain to minimize stock-outs.

3. In order to effectively implement ___________ you must be able to aggregate line items from individual orders to send to suppliers and then separate them out again for customer fulfillment.

A) store operations
B) social marketing
C) cross-channel order management
D) supply chain visibility

4. The web marketing continuous optimization platform can drive which of the following capabilities?

A) All of the above.
B) Target through online advertisements based on interaction history.
C) Optimize paid search advertising.
D) Automate customer recommendations based on LIVE profile.

5. Which of the following increases the complexity of trying to provide a seamless customer experience?

A) All of the above.
B) A large and increasing number of customer segments with varying expectations.
C) Many customers use a variety of touch points in the purchasing process.
D) Many business functions required for effective commerce are executed outside the enterprise.

Solutions: