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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Printing Portfolio | - HP LaserJet and InkJet product families
|
| Sales Strategy and Value Positioning | - Solution-based selling
|
| Services, Support, and Lifecycle | - Warranty and support services
|
| HP Personal Systems (PS) Hardware | - Workstations and desktops
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
A customer is looking for best cost per page for black text, but hardly uses color. Which ink cartridges should be recommended?
A. standard fill black and color
B. two standard black and one value color
C. higher fill value black and standard color
D. a two-pack XL black
Question 2
How should you prove that inkjet printers perform well?
A. Fiber Channel internal cabling
B. fast first page out and high color print speed up to 70ppm
C. single pass duplex printing
D. 10 Gigabit network connection
Question 3
Which statement describes a security benefit of the HP Embedded Web Server?
A. It allows customers to shut down the printer at pre-determined times
B. It allows customers to control who can print, what can be printed, and when printing can occur.
C. It allows customers to assign an administrator password.
D. It allows customers to automate many routine steps.
Question 4
Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?
A. File Sanitizer
B. Privacy Manager
C. Enhanced Pre-Boot Security
D. HP Find My PC
Question 5
What does a profound transformation in the workplace mean to the customer?
A. They need low-priced products.
B. They are looking for notebooks that are thin and light
C. They need greater battery life.
D. They have an increased expectation for productivity and style
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: A |







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