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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Relationship & Follow-up | - Account Management |
| Competitive & Channel Knowledge | - HP Channel Partner Program - Competitive Landscape |
| Sales Process and Skills | - Lead Generation and Qualification - Needs Analysis & Solution Matching - Closing the Sale |
| HP Product Knowledge | - HP Personal Systems Hardware Portfolio - HP Printing Hardware Portfolio |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
What is a benefit of selling HP value rather than specifications'?
A. It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
B. It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
C. It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
D. It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
Question 2
What can you find at MyHPSalesGuide.com? (Select three.)
A. supplies and accessories
B. product specifications
C. support phone numbers
D. product selection help
E. training exams
F. specific pricing
G. cashback guides
Question 3
Where can you go for further product information?
A. your HP Contact
B. www.myhpsalesguide.com
C. YouTube
D. http://www.askhp.com
Question 4
Which kinds of extremes do HP printers undergo during testing? (Select two.)
A. vibration
B. dropped from 10 feet
C. temperature/humidity
D. loud noise
E. under water
F. dust and pollution
Question 5
Which management software solution allows IT administrators to deploy OS, software, and system configuration?
A. Insight Control management software
B. LANDesk management software
C. Data Protector management software
D. HP Embedded Web Server software
Solutions:
| Question 1 Answer: D | Question 2 Answer: A,B,D | Question 3 Answer: B | Question 4 Answer: C,F | Question 5 Answer: C |
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