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Salesforce AP-213 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Predictable Service Management | 20% | - Configure service entitlements and contracts - Implement service case automation - Track service performance metrics - Manage service levels and milestones |
| Manufacturing Cloud Overview | 10% | - Identify key capabilities and features - Understand use cases for manufacturing organizations - Describe Manufacturing Cloud value proposition |
| Account-Based Forecasting | 20% | - Understand forecast adjustment workflows - Manage demand forecasts at account level - Set up forecast sharing and visibility - Configure Forecast Trending |
| Reports and Dashboards | 15% | - Configure report sharing and subscriptions - Create and customize Manufacturing Cloud reports - Build executive dashboards - Use analytics for decision making |
| Einstein Activity Capture for Manufacturing | 15% | - Synchronize emails and events - Understand data privacy considerations - Manage connected calendars - Configure Einstein Activity Capture |
| Administration and Configuration | 20% | - Implement security settings - Configure product and asset management - Customize page layouts and record types - Manage users and roles in Manufacturing Cloud - Set up territory management |
Salesforce Accredited Agentforce Manufacturing Professional Sample Questions:
An administrator of an organization would like to configure out-of-the-box available dashboards in Manufacturing Cloud:
* Target Attainment
* Team Performance
* Manufacturing Home Page
* Key Account Manager Home
Which role of the organization are all of these dashboards fully suited to?
- A. Security Personnel
- B. Account Manager
- C. Head of Sales
Correct Answer: C 🗳️
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Universal Containers (UC) wants to enrich the warranty claims experience for partners and distributors. UC wants its partners and distributors to submit warranty claims and closely track their status from the Manufacturing Experience Cloud site.
Which standard object captures Type, Reason, and Account information?
- A. Claim Item
- B. Claim Participant
- C. Claim
Correct Answer: C 🗳️
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A consultant wants to evaluate the previous year's sales results to define the current year's sales targets. The consultant was able to create and assign account manager targets with appropriate measures. Now, the sales managers need to allocate the target details appropriately. Which combination of measures creates account manager targets?
- A. Time period, Opportunities, and Products
- B. Time period, Accounts, and Products
- C. Time period, Forecasts, and Products
Correct Answer: B 🗳️
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What is a key first step for Manufacturing Cloud implementation?
- A. Enable Manufacturing Cloud features in Setup.
- B. Configure forecast regeneration settings.
- C. Enable Manufacturing Cloud permissions for users.
Correct Answer: A 🗳️
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An account manager needs to analyze the business performance of several business units and wants to create a sales forecast based on customer accounts, products, and business units. Which forecast solution provides the metrics the account manager is looking for?
- A. Account Forecasting
- B. Account Manager Targets
- C. Advanced Account Forecasting
Correct Answer: C 🗳️
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