2021 Updated PMI-PBA PDF for the PMI-PBA Tests Free Updated Today! [Q21-Q40]

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2021 Updated PMI-PBA PDF for the PMI-PBA Tests  Free Updated Today!

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NEW QUESTION 21
A business analyst is working on a project to implement a new call management system for a help desk.
They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?

  • A. Interviews
  • B. Root cause analysis
  • C. Observation
  • D. Process modeling

Answer: B

 

NEW QUESTION 22
In the first few weeks after a large implementation of a new web-based application, a critical report failed.
Further investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.
Which technique could have prevented this problem from occurring?

  • A. Use cases
  • B. Diagrams
  • C. Prototyping
  • D. Document analysis

Answer: D

 

NEW QUESTION 23
A project team has been assembled to reduce production costs. The business analyst is working with the project team to review and approve requirements. A stakeholder from the assembly line area has an issue with one of the requirements since it is dependent on using existing equipment that is set to be retired within the next six months.
Which of these techniques would the business analyst use to manage issues identified by stakeholders with requirements to ensure that those issues are resolved?

  • A. Problem tracking
  • B. Interviews
  • C. Estimation
  • D. Process modeling

Answer: A

Explanation:
Explanation
Explanation/Reference: https://www.wisdomjobs.com/today-walkins

 

NEW QUESTION 24
For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?

  • A. System analysis
  • B. Dependency analysis
  • C. Risk analysis
  • D. Interface analysis

Answer: B

 

NEW QUESTION 25
What should the business analyst do during the first steps of a project?

  • A. Evaluate the sources for requirements and prioritize them.
  • B. Align the sponsor expectations along the project goals.
  • C. Identify stakeholders and their interests.
  • D. Identify the classes of users and their requirements.

Answer: B

 

NEW QUESTION 26

  • A. Project scope
  • B. Use cases
  • C. Delphi outcome
  • D. They are having difficulty determining if the test results meet the project needs.
    Which project artifact could the test team review to help identify acceptance criteria?
  • E. RACI chart

Answer: A

 

NEW QUESTION 27
An organization is in the process of replacing its current system. The business analyst is charged with ensuring that all current connections to other systems remain functional after the upgrade.
What analysis should the business analyst conduct to facilitate a successful migration?

  • A. Interface
  • B. User interface
  • C. Systems
  • D. Document

Answer: C

Explanation:
Explanation

 

NEW QUESTION 28
Which statement accurately depicts what changes can be made to requirements after they are baselined?

  • A. Requirements can be changed through a defined process.
  • B. Requirements can be changed only with sponsor approval.
  • C. Requirements cannot be changed once user acceptance testing begins.
  • D. Requirements cannot be changed once development begins.

Answer: A

Explanation:
The main output is the scope baseline, which consists of three documents; the scope statement (including both project and product requirements), the WBS(s), and the WBS dictionary. These are reviewed and upon approval, the scope baseline is created. Once that baseline has been approved, changes can only be made through a change control procedure. The scope baseline will be used to continually compare the actual results and work being done on the project to the original, approved scope.

 

NEW QUESTION 29
The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred.
The project manager has requested that the business analyst provide a list of rejected and deferred requirements.
What should the business analyst have done to complete this request?

  • A. Track rejected requirements in the system requirements verification matrix.
  • B. Spend more time up-front reviewing the requirements to limit rejections.
  • C. Set up a change control board to track the number of rejections.
  • D. Limit the number of rejected requirements on the project.

Answer: C

 

NEW QUESTION 30
A key component of the business analyst's role during acceptance testing is to:

  • A. assist the quality assurance department by defining acceptance criteria.
  • B. delegate execution of acceptance testing and defect identification to users.
  • C. execute all acceptance tests on behalf of the user community.
  • D. act as a resource only when users encounter difficulties while performing tests.

Answer: D

Explanation:
Explanation/Reference: https://www.businessanalystlearnings.com/blog/2015/10/21/the-role-of-business-analysts-in-user- acceptance-test-sessions-how-to-identify-test-cases

 

NEW QUESTION 31
A project team has been assembled to reduce production costs. The business analyst is working with the project team to review and approve requirements. A stakeholder from the assembly line area has an issue with one of the requirements since it is dependent on using existing equipment that is set to be retired within the next six months.
Which of these techniques would the business analyst use to manage issues identified by stakeholders with requirements to ensure that those issues are resolved?

  • A. Problem tracking
  • B. Interviews
  • C. Estimation
  • D. Process modeling

Answer: A

Explanation:
Explanation/Reference: https://www.wisdomjobs.com/today-walkins

 

NEW QUESTION 32
A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.
What should the business analyst do to ensure that the business need can be validated?

  • A. Document a defect
  • B. Document a constraint
  • C. Document an assumption
  • D. Document a business rule

Answer: B

 

NEW QUESTION 33
The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred.
The project manager has requested that the business analyst provide a list of rejected and deferred requirements.
What should the business analyst have done to complete this request?

  • A. Track rejected requirements in the system requirements verification matrix.
  • B. Spend more time up-front reviewing the requirements to limit rejections.
  • C. Set up a change control board to track the number of rejections.
  • D. Limit the number of rejected requirements on the project.

Answer: B

 

NEW QUESTION 34
In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.
What task should the business analyst perform in order to identify these impacts?

  • A. Manage requirements prioritization.
  • B. Manage requirements traceability.
  • C. Manage assumptions and constraints.
  • D. Manage solution scope.

Answer: D

 

NEW QUESTION 35
The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?

  • A. Create a requirements baseline approval form for the customer to review and approve.
  • B. Perform a variance analysis on the design specification and report the results to the customer.
  • C. Request that the customer create a baseline of the requirements in the contract specification.
  • D. Create a requirements traceability matrix for review and approval by the customer.

Answer: A

 

NEW QUESTION 36
A national company with offices in every stale in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result.
Which is the best technique to gather information from employees regarding their satisfaction with the solution?

  • A. Survey
  • B. Focus groups
  • C. Interface analysis
  • D. Organization modeling

Answer: A

 

NEW QUESTION 37
Which tool is the most appropriate to aid in development of measurable and actionable requirements for a new project?

  • A. Entity relationship diagram
  • B. Activity-on-node diagram
  • C. Use case diagram
  • D. Network diagram

Answer: C

 

NEW QUESTION 38
A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?

  • A. Business completion
  • B. Focus group
  • C. Sales and marketing
  • D. Customer

Answer: D

 

NEW QUESTION 39
When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?

  • A. Stakeholder register
  • B. Stakeholder management plan
  • C. RACI matrix
  • D. SWOT analysis

Answer: A

Explanation:
Explanation/Reference: https://cs.anu.edu.au/courses/comp3120/public_docs/BOKV1_6.pdf

 

NEW QUESTION 40
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