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Oracle 1Z1-456 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Application Administration and Setup | - System configuration
|
| Accounts and Contacts Management | - Customer data management
|
| Sales Process Management | - Lead management
|
| Oracle Fusion CRM Fundamentals | - CRM concepts and Oracle Fusion CRM overview
|
| Sales Forecasting and Reporting | - Reports and analytics
|
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. Select two criteria that must be met for salespeople to submit their forecasts.
A) forecast past territory freeze date
B) territory freeze date past forecast due date
C) forecast before territory freeze date
D) forecast before forecast due date
E) forecast past forecast due date
2. Which profile option needs to be enabled for the use of auxiliary dimensions in territory definition?
A) Customer Type for auxiliary dimension needs to be set to Customer Type.
B) There is no need to sot any profile Option.,
C) Customer Class for auxiliary dimension needs to be set to Customer Class.
D) Classification Category for auxiliary dimension needs to be set to Classification Category,
E) Customer Account for auxiliary dimension needs to be set to Customer type.
3. Identify three functions of the Activate Sales Quota Plan process.
A) sends workflow notifications to territory owners and administrators
B) creates territory and resource quota records
C) sets the sales quota plan status to Active
D) synchronizes territory quota changes
E) activates territory quota spread formula
4. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.
A) UseResourcesGroups.
B) UseSalesMethods.
C) UseAssessmentTemplates andTaskTemplate.
D) UseTaskTemplates.
E) UseAssessmentTemplates.
5. A customer has implemented Oracle Fusion Territory Management. The sales users are interested in previewing the sales accounts, opportunity revenue times, and leads that are assigned to them as part of the territory definition. Identify two options that would provide them with the preview option.
A) Assignment Preview
B) Quota
C) Analysis
D) Forecast
E) Territory Preview
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: D | Question # 3 Answer: B,C,D | Question # 4 Answer: C | Question # 5 Answer: A,D |








