IBM C2090-045 exam - in .pdf

C2090-045 pdf
  • Exam Code: C2090-045
  • Exam Name: IBM Information Management Front End Tools and Processes
  • Q & A: 40 Questions and Answers
  • PDF Price: $49.99
  • PDF Demo

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  • Exam Code: C2090-045
  • Exam Name: IBM Information Management Front End Tools and Processes
  • Q & A: 40 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $99.98  $69.99
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  • Exam Code: C2090-045
  • Exam Name: IBM Information Management Front End Tools and Processes
  • Q & A: 40 Questions and Answers
  • Software Price: $49.99
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IBM C2090-045 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Operational Tasks- Front-end troubleshooting techniques
  • 1. Diagnostic tools usage
    • 2. Error resolution workflows
      Information Management Systems- IBM Information Management fundamentals
      • 1. Data management concepts
        • 2. System integration basics
          Processes and Support Methodologies- Support process lifecycle
          • 1. Problem management workflows
            • 2. Incident handling procedures
              IBM Information Management Front End Tools Overview- Front-end support tools concepts
              • 1. Purpose and usage of IBM front-end tools
                • 2. Tool categories and workflows

                  IBM Information Management Front End Tools and Processes Sample Questions:

                  1. What is the meaning of Premium Support - Onsite Technical Support Services?

                  A) Helping to design a customer solution.
                  B) Provides on-site knowledge transfer and hands on training.
                  C) Performs product installation at the customers' site.
                  D) Manage customer when he is complaining.


                  2. What is the purpose of the Owner ID field in a OneTeam PMR?

                  A) allow BE to find customer contract number
                  B) identify APAR number
                  C) clearly identifies the BackEnd (BE) PMR owner
                  D) clearly identifies the FrontEnd PMR owner


                  3. Where can IBM Flashes be found for any software product?

                  A) in RETAIN
                  B) inCCWIN
                  C) on the product support page
                  D) on the Extreme Leverage webpage


                  4. Which AQS level must be set in order to involve the BackEnd?

                  A) 2
                  B) 1
                  C) 6
                  D) 5


                  Solutions:

                  Question # 1
                  Answer: B
                  Question # 2
                  Answer: B
                  Question # 3
                  Answer: C
                  Question # 4
                  Answer: C

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