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500-052 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Cisco 500-052 exam dumps will include the following topics:
- Implement a Cisco Unified Contact Center Express System 40%
- Operate a Cisco Unified Contact Center Express System 28%
- Design a Cisco Unified Contact Center Express System Deployment 32%
What is the duration of the 500-052 Exam
- Passing Score: 70%
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
- Number of Questions: 45-55
Registration Procedure
To register for the 500-052 exam, create an account on the Pearson VUE website. The usual procedure is to choose a test center and then select the exam you would like to take from the list. Nonetheless, due to the Covid-19 pandemic, you will have to check for any country-specific policies related to your region or opt for OnVUE online proctoring.
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Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implement a Unified Contact Center Express System | 40% | - Integrate with Cisco Business Edition 6000 - Use Application Editor for call flows - Install Unified Contact Center Express software and hardware - Configure system and provision users |
| Operate and Maintain a Unified Contact Center Express System | 30% | - Perform basic user and agent administration - Apply patches, upgrades, and license management - Troubleshoot common issues - Monitor system operations and performance |
| Design a Unified Contact Center Express System Deployment | 30% | - Evaluate and recommend different configuration options - Determine customer required features - Perform customer capacity planning - Identify available configuration and ordering tools |








