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IBM M8010-246 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Competitive Positioning | - Differentiation of IBM Smarter Commerce vs competitors |
| Sales Positioning and Value Proposition | - Mapping IBM solutions to customer needs - Identifying customer business challenges |
| Solution Portfolio Awareness | - IBM product portfolio supporting Smarter Commerce |
| Industry Use Cases and Scenarios | - Omni-channel customer experience examples - Retail and e-commerce transformation scenarios |
| Smarter Commerce Overview | - Business value and concepts of Smarter Commerce - IBM Smarter Commerce strategy overview |
| IBM Smarter Commerce Solutions | - Commerce and customer engagement capabilities - Marketing, sales, and supply chain integration |
IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
Question 1
You can create a powerful self-service experience for the customer using?
A. The IBM Customer Experience Suite
B. The IBM Commerce Framework
C. The IBM Enterprise Service Process Manager
D. The IBM Customer Service System
Question 2
Smarter Commerce will help to transform which phases of the commerce cycle?
A. Order Capture, Order Cross-sell, Order Fulfillment, Order return
B. Marketing, Socializing, Prospecting, Closing
C. Buy, Market, Sell, Service
D. Assortment Management, Stocking, Space Management, Inventory Allocation
Question 3
Supply chain visibility _____________________________
A. applies marketing techniques to supply chain management
B. automatically handles all exceptions
C. coalesces a myriad of information to automate response and highlight exceptions
D. is focused primarily on business dashboards
Question 4
Which of the following complete the sentence; Smarter Commerce Offerings
A. can be deployed together, or independently, based on business need
B. must be deployed in conjunction with each other for maximum benefit
C. must be deployed in a prescribed order, based on technical requirements
D. may not be deployed in conjunction with existing ERP systems
Question 5
Which one of these software solution components providing business capabilities is
NOT part of the 'Market' offerings?
A. Coremetrics
B. Unica
C. ILOG
D. WebSphere Commerce
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: C |
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