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NEW QUESTION 17
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
- A. one-X Agent
- B. Agent Desktop Display
- C. Avaya Agent Desktop
- D. Avaya Communicator
Answer: D
NEW QUESTION 18
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. No additional user licenses
- B. 16 additional Office user licenses
- C. 16 additional Mobile user licenses
- D. Six additional Power user licenses
Answer: B
NEW QUESTION 19
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Meet-me audio conferencing
- B. Centralized management of wired network switches
- C. On demand call recording and reporting for any user
- D. HTML based call accounting reports
Answer: B
NEW QUESTION 20
In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
- A. The Contact Center Manager Administration database
- B. The Contact Center Manager Server database
- C. The Communication Control Toolkit database
- D. The Contact Center Multimedia database
Answer: D
NEW QUESTION 21
What are two reasons to use Voicemail Pro for recording? (Choose two.)
- A. No additional licensing is needed to allow any user call recording via a button.
- B. Each Avaya Contact Center Select voice agent license includes a recording license.
- C. It offers live monitoring of voice and screens.
- D. It provides reporting such as how many times a call was put on hold.
Answer: A,C
NEW QUESTION 22
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. DECT R4
- B. J129
- C. 1100 Series
- D. 1200 Series
Answer: C
NEW QUESTION 23
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. More tech savvy workers are working in the midsize segment.
- B. Employees are requesting company provided mobile devices.
- C. Employees want access to tools to be more self-sufficient.
- D. The number of users outside of the office is increasing.
Answer: A
NEW QUESTION 24
Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
- A. It provides NAT Traversal not available with direct termination.
- B. It stops attacks and hacks before entering the private network.
- C. It provides VPNIess remote worker functionality for 1600 endpoints.
- D. It allows registration and authentication to be done in the core of the network.
Answer: A
NEW QUESTION 25
Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
- A. J129
- B. J139
- C. J169
- D. J179
Answer: A
NEW QUESTION 26
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. The Avaya Secure Access Link (SAL)
- B. VPN access to the corporate network and a web browser
- C. VPN access and the System Status tool
- D. VPN access to the corporate network and an IP Office System Monitor
Answer: D
NEW QUESTION 27
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 15 Standard licenses; since HA Is included with the Standard license
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
Answer: A
NEW QUESTION 28
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 500 viewers
- B. 100 viewers
- C. 25 viewers
- D. 50 viewers
Answer: A
NEW QUESTION 29
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. Whether they need web collaboration
- B. No additional Information Is needed
- C. Whether they will need recording
- D. The number of participant-.
- E. The number of conferences per month
Answer: B,C,E
NEW QUESTION 30
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Avaya Equinox Attendant
- B. Vantage Connect Client
- C. Avaya IX Workplace Client
- D. IP Office Web Client
Answer: C
NEW QUESTION 31
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using iOS or Android smartphones
- B. one-X Mobile Preferred using Windows smartphones
- C. Scopia Mobile using iOS or Android smartphones
- D. Avaya Communicator using iOS or Android smartphones
Answer: A
NEW QUESTION 32
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. IP Office and ACCS can be virtualized only using separate VMware host servers.
- B. IP Office and ACCS can be virtualized only using the same VMware host server.
- C. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- D. If the ACCS is using a hardware appliance the IP Office can be virtualized.
Answer: D
NEW QUESTION 33
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