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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs and Value Proposition | 25% | - Articulating financial and operational value - Identifying customer pain points and opportunities |
| Security, Support and Services | 10% | - Support models and service level agreements - Security and data protection in DaaS |
| DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
| HP DaaS Solution Overview | 25% | - Service plans, options and configuration - Core features and benefits of HP DaaS |
| Commercial and Operational Aspects | 20% | - Device lifecycle management and logistics - Pricing, financing and contract structures |
HP Selling HP Device as a Service 2018 Sample Questions:
Which option is available to customers after 45 days into the trial for DaaS Analytics and Proactive Management?
- A. upon request, evaluate mobile devices with the service
- B. upon request, extend the trial for 60 days
- C. upon request, receive devices from HP to test the service
- D. upon request, evaluate HP Service Expert support
Correct Answer: A 🗳️
What should the channel partners do during the onboarding process for Analytics and Proactive Management?
- A. alert HPFS on which flex-up devices need to be included
- B. secure a Report Admin account to access customer device analytics
- C. assess opportunities for the addition of their own value-added lifecycle services
- D. review the customer's analytic reports
Correct Answer: A 🗳️
When positioning HP DaaS with a CTO/CIO. which points should be stressed to build the case for HP DaaS?
(Select two.)
- A. HP DaaS can free up IT resources so you can focus on more strategic tasks.
- B. HP DaaS replaces your IT helpdesk solution.
- C. HP DaaS is offered as both a cloud-based service and an on-premise service.
- D. HP DaaS device analytics can help optimize device management.
- E. HP DaaS device insights will eliminate risks to devices and data.
Correct Answer: A,D 🗳️
Match the customer IT challenge to the corresponding HP DaaS feature that helps mitigate it.
Correct Answer:
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