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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Strategy and Customer Engagement | 15-20% | - Identifying customer needs and pain points - Proposal development and closing techniques - HP solution positioning and competitive differentiation |
| Topic 2: HP Infrastructure and Software Solutions | 15-20% | - Software and management solutions - HP hardware infrastructure (servers, storage) - Security features and compliance |
| Topic 3: HP Mobile and Self-Service Solutions | 20-25% | - Mobile POS and handheld devices - Self-service kiosks and check-in solutions - Integration with back-end systems |
| Topic 4: HP Retail and Hospitality Solutions Overview | 15-20% | - Value proposition of HP solutions - HP portfolio introduction for retail and hospitality - Industry trends and challenges in retail/hospitality |
| Topic 5: HP Point of Sale (POS) Solutions | 25-30% | - HP POS hardware solutions (ElitePOS, rp series) - Customer use cases and ROI scenarios - POS system integration and deployment |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. Which operating system is available on HP Engage One Pro?
A) Windows or Android or Chrome
B) Android
C) Windows or Android
D) Windows
2. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage Flex Pro G2
B) HP Engage One Pro
C) HP Engage Go 13.5"
D) HP Engage Mini
3. A customer is looking for a platform that is glove touch capable, IP rated, can be VESA mounted, and works on Android. Which device would you recommend?
A) HP Engage One
B) HP Engage One Pro
C) HP Engage Go 13.5"
D) HP Engage Flex Mini
4. Which types of displays does HP offer? (Select all that apply.)
A) Non-touch displays
B) 6.6" display
C) Touch displays
D) 2x20 displays
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A,C,D |
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