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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Safety and Compliance | - OSHA regulations and patient safety - HIPAA and patient confidentiality - Infection control and standard precautions |
| Topic 2: Patient Preparation | - Specimen labeling procedures - Patient identification and communication - Site selection and preparation |
| Topic 3: Routine Blood Collections | - Order of draw - Equipment selection and use - Venipuncture procedures |
| Topic 4: Specimen Processing and Handling | - Common errors and rejection criteria - Specimen transport and storage - Quality assurance procedures |
| Topic 5: Special Collections | - Capillary puncture (fingerstick/heel stick) - Non-routine specimen collection methods - Pediatric and geriatric considerations |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. Which of the following types of testing requires chain of custody documentation for specimens?
A) Blood typing
B) Tuberculosis testing
C) HIV testing
D) Drug testing
2. A phlebotomist has just performed quality control measurements on a glucose monitor. The values exceed the acceptable limits. Which of the following actions should the phlebotomist take?
A) Document the values in an incident report.
B) Perform the manufacturer's recommended actions.
C) Complete a full cleaning of the monitor.
D) Replace the batteries in the monitor.
3. Which of the following actions is required before using a new lot number of point-of-care testing strips?
A) Use the strips only for control patients.
B) Mix strips from the old and new lots.
C) Perform quality control testing.
D) Freeze the strips for 10 min.
4. A laboratory is scheduled for a routine annual inspection with primary focus on equipment maintenance logs. Which of the following areas will be the focus of the inspection?
A) Mechanical safety
B) Chemical safety
C) Radiation safety
D) Electrical safety
5. A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?
A) Two-identifier verification
B) Quality control calibration
C) Chain of custody
D) Therapeutic communication
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |








