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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. How many conductive wraps are provided with replacement AirPort/Bluetooth cards for the MacBook Pro (13-inch, Late 2011)

A) 3
B) 2
C) 4
D) 1

2. What type of tape do you use to keep disconnected cables out of the way when replacing logic boards in a MacBook Pro (Retina 15-inch)?

A) EMI
B) None of the above
C) Foil
D) Kapton

3. A customer claims that her Mac cannot connect to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST?

A) Have you upgraded to Mac OS X v10.7.3?
B) Does your ISP support wireless access to the Internet?
C) What type of wireless card is installed in your Mac?
D) Can any other computer successfully join her network?

4. What step is required before upgrading the RAM in a Mac Pro (Early 2009)?

A) Remove the Optical Drive and Carrier.
B) Remove the front inlet fan assembly.
C) Remove the processor tray.
D) Remove the hard drive carriers.

5. When discharging a CRT, what part do you touch with the tip of the discharge tool?

A) High voltage cable
B) Yoke connector/cable
C) Anode aperture
D) Flyback transformer

Solutions: