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EMC E20-918 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Organizational and Governance Planning | 20% | - Policy and compliance framework - Roles and responsibilities - ITaaS governance model |
| Discovery, Assessment and Evaluation | 20% | - Gap analysis and requirements gathering - Current state analysis - Business and IT alignment |
| Trust, Security and Compliance | 20% | - Data protection and privacy - Identity and access management - Risk management and security controls |
| ITaaS Planning and Design | 25% | - Service level management - Financial modeling and chargeback - Service catalog definition - Architecture and infrastructure design |
| Service Design and Management | 15% | - Automation and orchestration - Monitoring, reporting and optimization - Service lifecycle management |
EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:
1. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?
A) IT Strategy Committee
B) Board of Directors
C) Architecture Committee
D) Services Governance Committee
2. Which solution would the RSA Cloud Trust Authority recommend to monitor corporate compliance for a hybrid cloud infrastructure?
A) RSA Data Loss Prevention (DLP)
B) RSA Federated Identity Manager
C) VMware vShield App with Data Security
D) RSA Archer eGRC Platform
3. Refer to the exhibit.
A company is evaluating an ITaaS architecture to provision applications for their various business units. The IT architects consult you for help on the illustrated design.
What is a characteristic of this design?
A) Unbalanced resource utilization
B) Lack of network isolation
C) CPU resource contention
D) Memory resource contention
4. You are a cloud consultant recently assigned to help an international pharmaceutical manufacturer implement ITaaS. The company has a well-staffed, highly technical IT organization.
There are concerns that implementing ITaaS will be met with resistance, because the IT group may feel that their job security is threatened.
You are seeking an individual within the organization to fill the role of Executive Sponsor for the ITaaS transformation project. Which individual would be the best candidate to fill this role?
A) The CIO, who has close ties to the IT organization and is focused on emerging technologies for ITaaS
B) A member of the Board of Directors, who holds a high enough position in the organization to drive change
C) A senior Finance executive with a familiarity of ITaaS, who is focused on cost savings possible with ITaaS
D) The Vice President of Operations, who is a good communicator and understands ITaaS as it relates to the business
5. An organization is expanding its private cloud to a hybrid deployment to accommodate growth in its web / database application. The CIO is concerned about the security risks associated with the public cloud. They do not view firewall security as adequate to protect important company data. Encryption is being considered as a security measure.
As the cloud architect, what would you recommend?
A) Utilize database encryption.
Tell the CIO that search look-ups can be resource intensive.
B) Utilize application encryption.
Tell the CIO that search look-ups can be resource intensive.
C) Utilize application encryption.
Tell the CIO that the level of control is very granular, and developer resource requirements are
minimal.
D) Utilize database encryption.
Tell the CIO that the level of control is very granular, but substantial developer resources are
required.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |








