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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Planning and Designing Usability Tests | - Test participants and user profiles - Test objectives and scope definition - Test scenarios and task design |
| Fundamentals of Usability | - Usability concepts and definitions - Human factors in software usage - User experience (UX) principles |
| Usability Evaluation Methods | - Heuristic evaluation - Cognitive walkthrough - User observation and feedback methods - Usability testing approaches (moderated/unmoderated) |
| Analysis and Reporting | - Defect reporting and UX reporting - Usability metrics (effectiveness, efficiency, satisfaction) - Interpreting usability findings |
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following statements about usability testing is true?
- A. The conditions under which a usability test is done are irrelevant
- B. A usability test consists of one usability test session
- C. The preparation of a usability test is optional
- D. Before the usability test sessions, a pilot usability test session can be conducted
Correct Answer: D 🗳️
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What is the System Usability Scale (SUS)?
- A. A requirement on the usability of a component of system
- B. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
- C. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
- D. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
Correct Answer: B 🗳️
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Which of the following is a principal task of the usability test moderator role?
- A. Define testing tasks
- B. Write a usability test plan
- C. Create a survey plan
- D. Log usability problems
Correct Answer: A 🗳️
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How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
- B. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
- C. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
- D. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
Correct Answer: B 🗳️
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