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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?

A) IBM Tivoli Application Dependency and Discovery Manager
B) IBM Tivoli License Compliance Manager
C) IBM Tivoli Usage and Accounting Manager
D) IBM Tivoli Provisioning Manager

2. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 150 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell are recommended to run maximo.ear?

A) at least five
B) at least three
C) at least two
D) one is enough

3. Which services attributes should be considered when analyzing the outcome for customer value?

A) people, products, and technology
B) desired outcome, supplier metrics, and IT objectives
C) business objectives, IT objectives, and process metrics
D) objectives, metrics, and desired outcome

4. Which statement describes IT processes?

A) Interrelated activities carried out to create value for customers or stakeholders
B) Activities designed to make delivering IT services more effective and efficient.
C) The people and the tools they use to carry out activities.
D) Capabilities that reduce IT costs.

5. A customer wants to know about and manage the impact of changes to an individual server in their infrastructure. Which two products combined can provide the required functionality? (Choose two.)

A) IBM Tivoli Application Dependency Discovery Manager
B) IBM Tivoli Asset Discovery for Distributed
C) IBM Composite Application Manager
D) IBM Tivoli Endpoint Manager
E) IBM SmartCloud Control Desk

Solutions: