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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operating Systems | - Command-line tools and utilities - System configuration and maintenance - Windows operating system features and tools |
| Networking | - Network types and protocols - Wireless networking and configuration - Basic network troubleshooting |
| Operational Procedures | - Professionalism and communication - Documentation and change management - Safety procedures and environmental controls |
| Hardware and Devices | - Printers and imaging devices - Mobile devices and accessories - PC components and peripherals |
| Troubleshooting and Problem Resolution | - Common system and device issues - Hardware troubleshooting methodology - Software troubleshooting techniques |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
An inkjet printer used for printing marketing brochures is losing color stability (e.g. orange appears brown, red appears purple). Which of the following items should a technician do FIRST?
- A. Replace the failing print heads.
- B. Recycle the printer.
- C. Update the drivers.
- D. Clean the print heads.
A technician wants to create a customized list of common utilities that are easily accessible in the same location. Which of the following tools would allow them to build such a list?
- A. MSINFO32
- B. MSCONFIG
- C. MMC
- D. MSTSC
Explanation: Only visible for DumpsKing members. You can sign-up / login (it's free).
A technician has developed training material to ensure employees physically secure company laptops from being stolen. Which of the following is a preventative directive that MUST be included in the training material?
- A. Employees must remember to lock their office doors when leaving even for a short period of time.
- B. Biometrics devices must be installed on all laptops.
- C. RFID tags must be attached to all laptops and receivers to all doors to alert when a laptop leaves the designated area.
- D. All computers must be equipped with privacy filters.
Which of the following would be the BEST format for optical media?
- A. FAT32
- B. CDFS
- C. NTFS
- D. EXT3
Explanation: Only visible for DumpsKing members. You can sign-up / login (it's free).
A technician suspects that a recent virus they removed may have corrupted a necessary system file. Which of the following utilities can the technician use to verify the integrity of these critical files?
- A. sfc
- B. msconfig
- C. fixmbr
- D. regsrv32
Explanation: Only visible for DumpsKing members. You can sign-up / login (it's free).
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