Want to know what the CIS-HR exam feels like before it counts? The ServiceNow Certified Implementation Specialist-Human Resources engines from DumpsKing reproduce the real testing environment — offline-capable, on any device — and the 130 questions inside make the content feel as familiar as the format.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Related Certifications: | ServiceNow Certified System Administrator |
| Exam Format: | Multiple choice, Multiple select |
| Real Exam Qty: | 60-70 |
| Available Languages: | English |
| Exam Price: | $150 USD |
| Certificate Validity Period: | 2 years (requires recertification) |
| Exam Duration: | 120 minutes |
| Passing Score: | 70% |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam through ServiceNow exam vendor (PSI) |
| Pre Condition: | ServiceNow Certified System Administrator certification is strongly recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Employee Record Management | 20% | - Employee Service Center - Employee Documents and Signatures - Employee Data Model - Onboarding/Offboarding Processes |
| Topic 2: Designer Integration | 25% | - Configurable Workspace Integration - Integration with HCM Systems - Employee Readiness using Workforce Dimensions |
| Topic 3: HR Case Management | 25% | - HR Case Creation and Assignment - Case Templates and Quick Actions - HR Case Lifecycle - HR Case Metrics and Reporting |
| Topic 4: Core Configuration | 30% | - Virtual Agent for HR - HR Service Catalog Configuration - HR Service Administration - HR Document Generation |
ServiceNow CIS-HR Exam: Questions We Hear Daily
The ServiceNow Certified Implementation Specialist-Human Resources blueprint has 4 domains, led by Core Configuration (30%), Employee Record Management (20%), Designer Integration (25%). Think of the weightings as the vendor's hint about where points concentrate — plan your hours accordingly. The complete outline above lists every subtopic.
Passing the CIS-HR exam earns you the Human Resources Implementation certification at the Specialist level — ServiceNow's official verification of your skills. It's considered important because it's genuinely difficult, which is exactly why it carries weight with employers. Related credentials include ServiceNow Certified System Administrator.
60-70 questions in 120 minutes. That combination rewards candidates who've trained their pace, not just their memory — so before the real thing, run full timed sessions in the DumpsKing engine, practice flagging hard questions instead of fighting them, and learn what your sustainable per-question rhythm feels like.
Delivery is instant: successful payment triggers an automatic email with your product, arriving in about a minute — install on unlimited computers, and if 2 hours pass with nothing, our 24/7/365 customer service will fix it fast. The guarantee: take the corresponding CIS-HR exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a 100% refund processed within 7 days. Exclusions: exams within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. Prefer a swap? Take two equal-value exam products free, updates intact.
ServiceNow Certified System Administrator certification is strongly recommended Before paying any registration fee, verify the current criteria on the official exam page — official CIS-HR exam page — since vendors do revise their rules.
The official fee is $150 USD, with 70% required to pass. Both numbers matter more together: the fee is per attempt, so every retake costs the full amount again. Drilling the 130 practice questions from DumpsKing until you're comfortably past the mark is the fiscally sound approach.
Yes — the free demo gives you several real questions and answers from the set, so you can see whether it interests you and helps you before spending anything. Once you buy, updates are free for 365 days — new versions are mailed to you automatically — and an expired update period renews at 50% off.
ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:
What are the configurations for the activity set that is triggered by a date field to not trigger if the date field is empty?
- A. All activity sets must trigger
- B. Select the Ignore empty date box
- C. Enable Rescind link
- D. Add a script to the activity set definition
Correct Answer: B 🗳️
Explanation: Only visible for DumpsKing members. You can sign-up / login (it's free).
After an HRSD Implementation what capabilities exist for a System Administrator attempting to impersonate an HR member once the HR Admin role has been removed ' ?
Choose 2 answers
- A. System Admin can grant scoped HR roles.
- B. System Admin cannot grant scoped HR roles.
- C. System Admin can view HR Cases and confidential profile information.
- D. System Admin cannot view HR Cases and confidential profile information.
Correct Answer: A,D 🗳️
What is the minimum role required to view confidential data associated with the HR Profile?
- A. HR basic [sn_hr_core basic]
- B. Employee Service Center Admin [sn_hr_sp admin]
- C. HR profile viewer [sn_hr_core profile_readerj
- D. HR Administrator [sn_hr_core.admin]
Correct Answer: C 🗳️
Which feature allows HR Administrators to define when surveys are sent?
- A. Survey Designer
- B. Listening Posts
- C. Assessments
- D. Trigger Conditions
Correct Answer: D 🗳️
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What determines when the HR Chat queue is available?
- A. Schedule field on the User record
- B. HR Chat is always available
- C. Schedule field on the Queues record
- D. Schedule field on the HR Profile
Correct Answer: C 🗳️
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