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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?

A) Going over the data usage quota
B) The Roaming IT policy rule
C) Multiple Smartphones/Tablets enabled
D) No payment information listed on the server

2. The user is able to use the video chat application from home but not from their work location. What could the problem be?

A) The application is not trusted on the BlackBerry Device Service (BDS).
B) The video chat application is experiencing internal problems.
C) ITpolicy assigned to the user contains a rule "Video Chat app Access to work Network " which is set to Disallow.
D) The users account has been locked out by the BDS.

3. How can a custom ringtone be configured for a contact?

A) Setting -> Notifications -> Contacts -> Phone Ring Tone
B) Contacts-> Select Contact-> Edit-> Custom Ring Tone
C) Setting -> Notifications -> Contacts -> Custom Ring Tone
D) Contacts-> Select Contact-> Edit-> Phone Ring Tone

4. Where are notifications that an application has finished downloading from BlackBerry World enabled?

A) Settings > Notifications > BlackBerry World > Download Notifications
B) Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
C) BlackBerry World > Settings > Notifications > Download Notifications
D) BlackBerry World > Settings > General Settings > Download Notifications

5. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) encrypted hard drives.
B) the Internet.
C) cellular networks.
D) Enterprise Wi-Fi or VPN Networks.

Solutions: