Pass Your EXIN Exam with SIAMF Exam Dumps (Updated 40 Questions)
SIAMF Exam Dumps - EXIN Practice Test Questions
EXIN SIAMF Exam Syllabus Topics:
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NEW QUESTION 23
What is the challenge of a legacy contract not being fit for purpose?
- A. the customer does not get what they expect
- B. understanding the expected benefits and costs
- C. balancing thelevel of control against expected benefits
- D. aligning contractual requirements with the new SIAM model
Answer: D
NEW QUESTION 24
In the SIAM structure that uses a leadsupplier as the service integrator, who has the contractual relationship with the external service providers?
- A. service integrator
- B. lead supplier
- C. customer organization
- D. prime vendor
Answer: C
NEW QUESTION 25
It is important to consider culture in any transition SIAM.
What is a challenge related to a culture of collaboration and cooperation?
- A. designing a common template for reporting
- B. ensuring that service targets for each service provider are the same
- C. service providers bypassing the service integrator
- D. agreeing a standard approach for prioritizing incidents
Answer: C
NEW QUESTION 26
What generally results from a lack of trust between the customer organization and the service integrator?
- A. reduction in the successful deployment of service patches and releases
- B. customer organization access to data may be reduced
- C. duplication of roles and activities and micro-management
- D. SIAM transition measures of success are not understood
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 27
What is one of the activities of the Plan and Build Stage of the SIAM roadmap?
- A. design the detailed SIAM model
- B. produce the outline business case
- C. ongoing organizational change management
- D. transition to the approved SIAM model
Answer: A
NEW QUESTION 28
What is an example of an end-to-end service measurement?
- A. percentage of SLA targets met by one of the external service providers
- B. average call pickup time at the service desk (in seconds)
- C. percentage of service downtime related tofailed changes
- D. average availability of an application
Answer: C
NEW QUESTION 29
What is a benefit ofadopting SIAM for an organization?
- A. SIAM provides a single point of control for the integrated delivery of services.
- B. SIAM makes service providers accountable for the end-to-end delivery of services.
- C. SIAM provides service providers with a tool to support their internal processes.
- D. SIAM enables effective contracts between the service integrator and the service providers.
Answer: A
NEW QUESTION 30
What generally results from a lack of trust between the customer organization and the service integrator?
- A. reduction in the successful deployment of service patches and releases
- B. customer organization access to data may be reduced
- C. duplication of roles and activities and micro-management
- D. SIAM transition measures of success are not understood
Answer: C
NEW QUESTION 31
What is a practice associated with creating a tooling strategy?
- A. ease of adding and removing SLA's
- B. ease of adding and removing business requirements
- C. ease of adding and removing service providers
- D. ease of adding and removing data dictionaries
Answer: C
NEW QUESTION 32
Which processes are strongly related to event management?
- A. problem management, change and release management, and monitoring and measuring
- B. monitoring and measuring, incident management, and availability management
- C. business relationship management, change and release management, and incident management
- D. portfolio management, business relationship management, and problem management
Answer: B
NEW QUESTION 33
Which process evaluates and negotiates proposals from prospective service providers?
- A. service level management
- B. supplier management
- C. contract management
- D. financial management
Answer: C
NEW QUESTION 34
What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?
- A. operate governance structures
- B. appoint the service integrator
- C. produce the outline business case
- D. ongoing organizational change management
Answer: C
NEW QUESTION 35
Which process ensures that service performance meets agreedrequirements?
- A. service level management
- B. project management
- C. incident management
- D. change management
Answer: A
NEW QUESTION 36
Which set of common process considerations includes understanding how compliance and assurance will be managed?
- A. ownership of the end-to-end process
- B. data and information
- C. toolset
- D. complexity
Answer: B
NEW QUESTION 37
In which stage of the SIAM roadmap should an organization start tocreate their business case for SIAM?
- A. Plan and Build
- B. Discovery and Strategy
- C. Run and Improve
- D. Implement
Answer: B
NEW QUESTION 38
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