B2C-Solution-Architect Dumps (2023) Prepare Your Exam With 62 Questions
New B2C-Solution-Architect Dumps - Real Salesforce Exam Questions
The Salesforce B2C-Solution-Architect certification exam tests the candidate's knowledge of B2C Commerce Cloud architecture, configuration, and development. The exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. The exam covers various topics such as data modeling, site design, integration with external systems, and customization using the Salesforce Commerce Cloud APIs. Candidates must score at least 68% to pass the exam and earn the certification. The Salesforce B2C-Solution-Architect certification is a valuable credential that demonstrates the candidate's expertise in designing and implementing B2C Commerce Cloud solutions that meet business requirements.
NEW QUESTION # 12
A single-brand client is implementing a Salesforce multi-cloud solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. They have licenses for over 100 Service Cloud sandboxes, one B2C Commerce realm with on-demand sandboxes, and three Marketing Cloud production business units. The client wants to understand the environment, development, and automation deployment strategy for the implementation.
Which two recommendations should a Solution Architect make in the discovery session?
Choose 2 answers
- A. Use a Service Cloud partial copy sandbox to provide better performance than a developer pro sandbox as well as a normal sandbox
- B. Use a single Marketing Cloud instance to connect to multiple Service Cloud environments using Marketing Cloud Connect for each business unit
- C. Run load testing in B2C Commerce pre-launch against the production instance connected to a full copy sandbox in Service Cloud
- D. Use Marketing Cloud business units as testing environments
Answer: B,C
NEW QUESTION # 13
Refer to the exhibit.
A beauty brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community where beauty insiders can view how-to videos, share tips, and favorite products. As part of the overall solution, the beauty brand is going to implement 82C Commerce, Experience Cloud, and Salesforce Identity.
Each beauty insider can store and update important profile and commerce information like email, phone number, beauty preferences, and saved addresses.
Which application should a Solution Architect recommend to set up the primary profile after reviewing the workflow and attempting to minimize migration of customer profile data?
- A. Salesforce Identity
- B. Experience Cloud
- C. Service Cloud
- D. B2C Commerce
Answer: D
NEW QUESTION # 14
Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally-managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?
Choose 3 answers
- A. Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
- B. Developers will still be required to use the Commerce SDK for security purposes
- C. Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce
- D. Additional infrastructure (for example Heroku servers) may be required to host the application
- E. Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach
Answer: A,C,E
NEW QUESTION # 15
A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.
Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers
- A. Service agents need a corresponding storefront login mapped to their Service Cloud user record.
- B. The Service Cloud Connector only supports Person Accounts as a customer model.
- C. B2C Commerce needs to be registered as a remote site.
- D. The Service Cloud Connector only supports contacts as a customer model.
- E. Guests or anonymous storefront shoppers are not supported in this scenario.
Answer: A,B
NEW QUESTION # 16
A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.
Their B2C Commerce is configured with two realms: ANZ and SE Asi
a. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.
Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?
- A. Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm
- B. Use a single Marketing cloud tenant and map business units to each realm
- C. Use a separate Marketing Cloud tenant for each site
- D. Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm
Answer: D
NEW QUESTION # 17
A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront. The customers using the storefront are Person and Household accounts.
Which three design and architecture considerations should a Solution Architect follow to ensure that the 'Order on Behalf of functionality works well for all the designated storefront customers?
Choose 3 answers
- A. The REST calls between B2C Commerce and Service Cloud do not count towards API governor limits.
- B. Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.
- C. The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.
- D. Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.
- E. Default user is required for anonymous storefront shoppers.
Answer: A,B,C
NEW QUESTION # 18
An insurance company needs the ability to relate contacts to their workplace to track which services are paid by the employee benefits. Contacts receive emails to notify them of new policy offerings. Agents also need to relate adults in the same household who share access to financial resources and policy information to sign them up for the right policies. Adjusters need the ability to see and respond to claims from anyone in the household. Independent agents need daily access to customer data as well. Customers also need periodic access to claims and policy information for their household. The company also wants to track what data searches are performed by agents and adjusters on the platform to analyze their work.
Which products should a Solution Architect recommend in addition to Insurance for Financial Services and Experience Cloud to meet these needs?
- A. REST API Event Monitoring and Tableau CRM, Marketing Engagement Studio
- B. Shield and Event Monitoring Analytics App, Pardot
- C. Salesforce Field Service, Shield Encryption at rest. Digital Engagement
- D. Digital Engagement, Shield with Splunk, Social Engagement Studio
Answer: B
NEW QUESTION # 19
A large cosmetics company is planning a customer marketing campaign this summer that allows early access to new product launches in exchange for consent to contact participants through text or email. Future communications to those who 'opt-in' includes information on future product launches, store events, and holiday promotions.
The company plans to offer a 'preference center' within the commerce experience, where authenticated users can opt-in or opt-out of various methods of direct communication.
In which two ways should a Solution Architect define the appropriate systems and methods for user registration and communication preferences, and recommend where native platform functionality within each platform may need to be extended?
Choose 2 answers
- A. Allow customers to unsubscribe via email with one click, and opt-in or opt-out of specific communication methods through a hosted preference center.
- B. Use native B2C Commerce registration options during the browse and checkout experience, and extend these features to provide an opt-in or opt-out communication preference center on a secure page within the same storefront UI.
- C. Implicitly enroll all customers in direct mobile communications during checkout, and allow customers to opt-in or opt-out of all services via email sent by Marketing Cloud.
- D. Allow cookie consent to auto-enable email and/or mobile communications directly to the customer.
Answer: A,C
NEW QUESTION # 20
A Marketing team plans to support the launch of a new product line. In discussion with the Sales and IT teams, the Marketing team proposed introducing a leads-management process, along with a web-to-lead form for the landing page that supports the product launch.
The leads captured using the form are added to the new nurturing journey in Marketing Cloud and subsequently routed to the relevant sales team once they qualify at a certain threshold.
What are two implications that a Solution Architect should consider prior to implementing this solution? Choose 2 answers
- A. Leads are unique contact records in Marketing Cloud
- B. Need for additional handling of consent, preferences, and compliance for converted leads in Marketing Cloud
- C. Leads can have detrimental impact on quality of contact records in Sales Cloud
- D. Engagement history from the lead record will be natively available for contact record in Marketing Cloud
Answer: B,C
NEW QUESTION # 21
Northern Trail Outfitters (NTO) wants to use Marketing Cloud to implement an Abandoned Cart Solution Workflow so that personalized messages are sent to shoppers who add items to their cart but abandon the B2C Commerce storefront.
Which two options should a Solution Architect recommended to meet this requirement? Choose 2 answers
- A. Configure B2C Commerce catalog, product, inventory, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.
- B. Configure streaming updates for catalog importing, implement Google Analytics tracking, and leverage Journey Builder to trigger an abandoned cart message.
- C. Configure streaming updates for catalog importing, implement the Collect Tracking Code, and leverage Journey Builder to trigger an abandoned cart message.
- D. Configure B2C Commerce catalog, product, order, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.
Answer: B,D
NEW QUESTION # 22
A Solution Architect is working on a project that will use Service Cloud and Marketing Cloud. The company is concerned about its service agents' productivity, since they will sometimes also require access to Marketing Cloud. The company wants the Solution Architect to implement a solution that lets agents authenticate and access all systems with the least possible clicks. The company wants agents to confirm their identity using multi-factor authentication (MFA) upon logging in to either system.
Which three activities does the Solution Architect need to complete in order to meet the company's requirements?
Choose 3 answers
- A. Configure Marketing Cloud Connect,
- B. Enable SSO on both Service Cloud and Marketing Cloud.
- C. Enable Active Directory Federation Services (ADFS) and Salesforce Event Monitoring on the identity provider (IDP).
- D. Define which system is acting as an identity provider (IDP).
- E. Enable MFA on the identity provider (IDP).
Answer: A,B,E
NEW QUESTION # 23
A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across all three products. The company has one B2C Commerce realm serving two storefronts, a Salesforce org, and a Marketing Cloud instance with a single business unit that leverages email address as a subscriber key. None of these Salesforce Clouds are integrated. The company is also interested in integrating with Customer 360 Data Manager.
Which two Marketing Cloud implementation recommendations should a Solution Architect present to the company to adjust their architecture to adhere to Salesforce multi-cloud integration best practices?
Choose 2 answers
- A. Marketing Cloud must undergo a subscriber key migration with Salesforce Professional Services and select a subscriber key that aligns with Salesforce multi-cloud architecture best practices.
- B. B2C Commerce should integrate with Marketing Cloud and create a Marketing Cloud Contact when a B2C Commerce customer registers or places an order via the storefront.
- C. Marketing Cloud should serve as the Salesforce primary for customer profiles and leverage customer email addresses as a multi-cloud customer identifier.
- D. Marketing Cloud should implement a second business unit and provide each B2C Commerce storefront with its own Marketing Cloud business unit.
Answer: A,B
NEW QUESTION # 24
Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated.
Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?
- A. Marketing Cloud Journey Event
- B. Marketing Cloud Triggered Send
- C. Service Cloud Email Service
- D. Commerce Cloud Email Service
Answer: B
NEW QUESTION # 25
A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?
- A. Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.
- B. Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.
- C. Implement Aloha template for students to access email with Salesforce Authenticator app.
- D. Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.
Answer: D
NEW QUESTION # 26
A company wants to add Salesforce Order Management to their existing B2C Commerce, Service Cloud, and Sales Cloud integration. Their current sales process lets sales reps build quotes, create orders, and process reduction orders for refunds as part of their sales channel workflow. Their B2C Commerce order objects also include multiple custom attributes that the merchant's current Order Management System uses to allocate orders to the correct distribution center for fulfillment.
When enabling Salesforce Order Management, what potential concerns will the merchant need to work through?
- A. Salesforce Order Management integrates natively with B2B Commerce when both products reside within the same Org but requires the use of a customizable B2C Commerce cartridge to import data from a B2C Commerce instance.
- B. Reduction Orders and Order Management change orders conflict if both are enabled in the same Org and require the use of Record Types and Apex Triggers or Validation Rules to avoid conflicts.
- C. Salesforce Order Management does not allow for fulfillment rules across multiple distribution centers without the use of an AppExchange package or custom Apex triggers.
- D. Custom attributes on B2C Commerce Orders are not natively supported for Salesforce Order Management integrations and require custom Apex development to handle mapping.
Answer: A
NEW QUESTION # 27
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The Salesforce B2C-Solution-Architect exam covers a variety of topics, including B2C commerce strategy, site architecture and design, data modeling and management, integration, and security. Candidates will be tested on their ability to design and implement solutions that meet the unique needs of B2C commerce businesses while using the Salesforce platform's various tools and features. The exam consists of 60 multiple-choice questions, and candidates have 105 minutes to complete it. Passing the exam requires a score of 70% or higher.
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