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Salesforce Certified Slack Administrator Sample Questions:

1. Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?

A) Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
B) Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
C) Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
D) Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides

2. You're an admin for your company's Slack Enterprise Grid org.
There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.
What do you recommend as a next step?
(Select the best answer.)

A) Delete social channels that have been inactive for more than 90 days.
B) Create a new Social workspace, and make all the channels multi-workspace.
C) Delete or consolidate some of the social channels since there are too many.
D) Create a new Social workspace, and move the relevant channels to that workspace.

3. You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?

A) Users are automatically added to a set of private and public channels.
B) Default channels orient new members and model channel naming conventions.
C) Default channels are always required, so members won't miss important updates.
D) Members and guests can find each other and interact as they're added to default channels.

4. What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

A) The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
B) The member would be automatically added to the new workspace unless it is a hidden workspace.
C) There will be no changes to the member's workspace list.
D) The member would be automatically added to the new workspace and would be unable to leave.

5. An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?

A) Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.
B) Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
C) Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
D) Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.

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