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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operating Systems | 33% | - Configure operating system features
|
| Security | 22% | - Secure computing environments
|
| Troubleshooting | 36% | - Diagnose and resolve security and application issues
|
| Mobile Devices | 9% | - Configure mobile operating systems
|
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
A user states they constantly get pop-ups on their workstations asking them to buy a product. Which of the following is this known as?
- A. Shoulder surfing
- B. Malware
- C. Phishing
- D. Social engineering
Correct Answer: B 🗳️
A user brings in an older CRT monitor and reports there are issues with the colors and bands of discoloration.
Which of the following should be done to correct the issue?
- A. Increase the refresh rate
- B. Degauss
- C. Reformat
- D. Replace the power cord
Correct Answer: B 🗳️
A user receives an email seemingly from the director of the company's IT department. The user however notices that the content of the email is asking for information specifically forbidden to be shared with anyone. This type of interaction is known as which of the following?
- A. Shoulder surfing
- B. Malware
- C. Phishing
- D. Spyware
Correct Answer: C 🗳️
A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?
- A. Identify the type of network card and what Operating System the computer is running
- B. Confirm the computer is back on the network and has Internet connectivity
- C. They need to determine why the NIC was assigned a static IP address
- D. They need to annotate what the static IP address was and inform the employee's manager
Correct Answer: B 🗳️
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A user called the helpdesk and states they are getting pop-ups on their screen. Which of the following should the technician do?
- A. Run Anti-spyware
- B. Run System Restore
- C. Run Event Viewer
- D. Run Recovery Console
Correct Answer: A 🗳️
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