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HP HP5-B02D Exam Syllabus Topics:

HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

1. How does HP recycle cartridges?

A) Where possible. HP tests every empty ink cartridge that is returned to sell them to local refillers.
B) HP closes the loop and manufactures new laser cartridges by using up to 25% recycled plastics.
C) HP encourages customers to close the loop and decide if a cartridge should be sent to a landfill or get refilled.
D) Where possible, HP tests every empty ink cartridge that is returned to see if it can be refilled.

2. Which statement best describes the warranty on HP laser supplies?

A) No warranty is applicable to HP laser supplies.
B) HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.
C) As long as the printer is not indicating the end of life of the cartridge, the warranty covers defects from materials and workmanship.
D) HP offers 6 months of warranty for all HP laser supplies

Solutions: