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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Store Operations Management | 25% | - Daily store workflow - Opening and closing procedures - Staff scheduling and supervision |
| Merchandising & Visual Display | 15% | - Product presentation - Planogram compliance - Promotional displays |
| Inventory Management | 25% | - Stock control and replenishment - Stocktaking and reconciliation - Shrinkage prevention |
| Financial & Administrative Basics | 15% | - Store security and compliance - Sales reporting - Cash handling procedures |
| Customer Service & Sales | 20% | - Sales techniques and targets - Complaint handling - Customer experience standards |
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
Question 1
Faulty scheduling of store associates can cause
A. Mismatch between number of associates and shifts
B. All of the above
C. Unfulfilled labor demand
D. Increase in associate attrition rate
Question 2
Scheduling involves
A. Labor demand prediction
B. Outlining tasks and responsibilities
C. All of the above
D. Ensuring optimal availability of staff
Question 3
Which of the following correctly signifies the order in which various activities related to workforce management would be performed in a store?
A. Forecasting, Training Recruiting, Scheduling
B. Forecasting, Recruiting, Training, Scheduling
C. None of the above
D. Scheduling, Forecasting, Recruiting, Training
Question 4
Store to store transfer is initiated by:
A. Category Manager
B. None of the above
C. Department Manager
D. District Manager
Question 5
A POS (Point of Sales) system will normally use one of the following items
A. A bar code reader
B. A shopping cart
C. A back lit display board
D. Racks and gondolas
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: A |
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