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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

Question 1

Universal Containers (UC) wants its AI agent to return responses quickly. UC needs to optimize the retriever's configuration to ensure minimal latency when grounding AI responses. Which configuration aspect should UC prioritize?

A. Increase the recency bias setting for the retriever limiting scope to more recent data.
B. Ensure the retriever's filters are defined to limit the scope of each search efficiently.
C. Configure the retriever to operate in dynamic mode so that it modifies the search Index structure at runtime.

Question 2

An Agentforce is creating a custom action in Agent. Which option is available for the Agentforce Specialist to choose for the custom copilot action?

A. Apex trigger
B. Flows
C. SOQL

Question 3

Universal Containers (UC) needs to capture and store detailed interaction data for all agents.
Which feature should help UC get a full view of the agent's behavior from start to finish, including reasoning engine executions, actions, prompt and gateway inputs/outputs, error messages, and final responses?

A. Agentforce Session Tracing
B. Utterance Analysis
C. Agentforce Analytics

Question 4

Coral Cloud Resorts is about to start testing its concierge agent with guests. Which metrics should be captured to monitor the performance, correctness, and user experience?

A. Agent performance, token usage, and conversation duration
B. Response times, accuracy and relevance of answers, and resolution success
C. Response performance, tone, and CSATs

Question 5

An Al Specialist is tasked with creating a prompt template for a sales team. The template needs to generate a summary of all related opportunities for a given Account. Which grounding technique should the Al Specialist use to include data from the related list of opportunities in the prompt template?

A. Use merge fields to reference the default related list of opportunities.
B. Use formula fields to reference the Einstein related list of opportunities.
C. Use the merge fields to reference a custom related list of opportunities.

Solutions: