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You can be successful in the Avaya 76940X exam if you use diverse training methods and try to understand what’s expected from your side. This means that you should start with checking the exam syllabus and make a thorough self-evaluation to understand what your knowledge level is. Also, you should use the vendor’s official training opportunities and gain solid experience and understanding of the topics tested in the official exam.

The Avaya 76940X exam is necessary for obtaining the Avaya Solutions Platform (ACSS – 7694) designation. In particular, it is dedicated to helping the candidates understand how to offer support for the Avaya Converged Platform.

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Training Materials for Avaya 76940X Exam

You can take 76940X exam and pass it if you explore different training resources and consolidate your skills in the topics tested by attending diverse classroom sessions or virtual courses. For example, you can use the following resources:

• 74550V – Supporting Avaya Oceana Solution

  This class is included in the Avaya 76940X curricula and it helps the candidates understand how to manage Avaya Oceana solutions alongside products. It is led by instructors in a virtual format with the registration fee that the candidates need to pay being $2,100. From such a class, entrants will learn how to describe the Avaya Oceana Architecture core components as well as how to troubleshoot them. More so, a course like this is dedicated to developing diverse and advanced troubleshooting skills related to Avaya Workspaces or the Unified Agent Controller tools. Besides, the individuals who attend this class will learn what strategy to use for managing Avaya Oceana Channels and maintain the related solutions to help the business.

• 76930V – Supporting Avaya Solutions Platform 4200 Series R4.0

  This is a virtual course led by an Avaya instructor that targets Business Partners, Avaya Associates, and other customers who are interested in developing new skills related to managing and supporting the Avaya Solutions Platform 4200 Series 4.0. This class will cost you $2,100. The class is delivered online and offers a combination of theoretical teaching and lab experiences. In a nutshell, this is an excellent opportunity for attendees to enroll for the training from anywhere in the world and develop practical skills. The most important objectives included in this class comprise an overview of Avaya Solutions Platform products. Thus, the exam-takers will gain a solid understanding of how to use the tools connected to the Avaya Orchestrator system. Besides, the course-takers will discover the common issues associated with Avaya Solutions Platform 4200 Series R4.0. Moreover, they will discover how to implement the best practices related to routine maintenance. Finally, the specialists who will enroll in such classes will gain knowledge of restoring and upgrading the Avaya Solutions platform. Even though the vendor doesn’t have any prerequisites for the candidates who want to take this course, it recommends that they should have basic knowledge of working with EMC & Nimble storage as well as other related products.

• 72300C – Supporting Avaya Aura Communications Applications

  This course lasts for 5 days and is instructor-led. In particular, it targets individuals whose job tasks include daily monitoring and support offered for Avaya Aura Communications Apps. Such training is delivered in a classroom setup plus, offers the option for practicing in a lab environment. Thus, the course-takers will benefit from a combination between interactive training materials and practical exercises, which will consolidate the specialists’ skills even more. As for the mandatory requirements, the vendor recommends that the attendees should have prior knowledge of managing the fundamental topics and technology related to Session Initiation Protocol and Voice of IP infrastructure. At the end of this course, the candidates will be able to review and understand how the Avaya Aura Core products work. Also, they will learn how to identify the main issues associated with the applications developed in the Avaya Aura Communications infrastructure. Another area included in the course’s syllabus is related to developing the candidate’s performing capacity of walking through different case scenarios of call flow and single-issue diagram. Finally, the examinees will learn how to troubleshoot the applicable methodology and tools related to interpreting, resolving, and analyzing the issues associated with managing the Avaya Aura Communications Applications.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22432

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Avaya 76940X Exam Syllabus Topics: