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Since the validity period is 3 years, you have to complete recertification requirements for your Deploying Cisco Unified Contact Centre Express certificate to extend it for an additional three years from the date you recertify. The certification tracking system will help you keep track of the time period to rectify as it must be done before the certification expiration date. However, in the event you are unable to certify before expiration, you will have to repeat the entire certification exam process in order to regain its status. Additionally, you can also recertify by advancing to the next level of your desired certification or continuing education credits obtaining or even a combination of both.

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The Deploying Cisco Unified Contact Centre Express (UCCXD) 500-052 is one of the many exams conducted by Cisco to assess the examinee's comprehension of Cisco Contact Centre Express version 11.0 deployments in the areas of operation, implementation, and design. The UCCX is a multichannel solution for help desks and contact centers of any size. This exam is for specialized networking professionals who can enhance their portfolio while gaining credibility and skills to tackle any problem with the right solutions.

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Deploying Cisco Unified Contact Center Express 500-052 Exam

Deploying Cisco Unified Contact Center Express 500-052 Exam which is related to Cisco IP Contact Center Express Specialist certification. This exam validates the ability to perform customer capacity planning to determine customer required features and evaluate and recommend different configuration options. It also deals with the ability to examine the Cisco business edition 6000 competitive landscape and identify processes and tools available for monitoring system operations in Cisco UCCXD. Software Engineers, Contact Center Express Engineers and Support Personnel usually hold or pursue this certification and you can expect the same job role after completion of this certification.

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/uccxd.html#~overview

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