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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?

A) The firmware requires an upgrade.
B) The phone requires a newer control unit.
C) The phone must be changed from SIP to H.323.
D) The phone's MAC address must registered in IP Office.

2. What does "IMAP support" mean in the IP Office UMS service?

A) A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
B) I can see/listen to voicemail messages by Web browser.
C) I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.
D) I can receive voicemail messages only using MS Outlook.
E) All messages are forwarded to my email account and deleted on my phone.

3. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Forward Hunt Group Calls
B) Time Profile
C) Incoming Call Route Fallback Destination
D) Time of Day Forwarding

4. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Advanced
B) User
C) Log On
D) General
E) Dependencies

5. An IP Office with Embedded Voicemail (EVM) has the time set using the system phone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

A) net time
B) time server
C) get time
D) time

Solutions: