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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. What should you do to ensure two published answers are always returned for a specific search word?

A) Create multiple search words associated within a single priority word group.
B) List the search word under Stop words.
C) Create multiple Priority words that share the same name.
D) List the search word under Answers Keywords.
E) List the search word under both Answers Keywords and Stopwords.

2. Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)

A) Attachments
B) Product/Category
C) Access Level
D) Keywords
E) Assigned account value
F) Summary
G) Status
H) Display Position

3. What is the purpose of an SLA in Knowledge base?

A) to provide access to theanswers based on the customer service level agreement matching the answers' access level
B) to group and refine related answers based on the product and the service level
C) to rank customers based on the number of answers posted in a forum based on the service level
D) to give permission to users to add questions in a forum based on the service level

4. Which three statements are true about processing options in Web Services? (Choose three.)

A) SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
B) FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
C) SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
D) SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
E) SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
F) FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.

5. In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain?
(Choose three.)

A) Language information
B) Translations
C) Rules engine
D) Dictionary
E) Search Log

Solutions: