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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. An organization decides to partner with two employment service agencies for a temp-to- lease program. HR is asked to write the staffing contract. What best practice should they keep in mind?

A) Utilize a standard contract.
B) Consult with legal counsel.
C) Specify an end date of service in the contract.
D) Refrain from pricing negotiations.

2. Sharon has calmed down and says, "Thanks. I feel a lot better. I just needed to vent to someone. Now I can go on about my day and put this behind me." What would you do next?

A) Give a warm smile to Sharon, and say, "My door is open any time." Consider it "case closed."Sharon clearly didn,t want this conflict to progress into anything more.
B) Give a warm smile to Sharon, and say, "My door is open any time"; however, after she leavesyour of the, give her supervisor a call, and explain what had just happened and that sheshould keep an eye on things between the Two.
C) Thank Sharon for confiding in you, but diplomatically explain that it is not human resource,srole to be a therapist.
D) Explain to Sharon that anything she says in your of the is not confidential and that you maybe looking into this further.

3. The majority of the company's sof tware developers are contractual employees from the Philippines. Based on their distinct cultures, should the change initiative be communicated differently to them than to their US counterparts?

A) Yes, because the Filipino employees tend to be more open to change than their UScounterparts.
B) No, because they both perceive change similarly.
C) Yes, because US employees tend to be more open to change than their Filipino counterparts.
D) No, because cultural differences do not influence how employees perceive change.

4. In a meeting with the executive leadership team, a strict performance management system with the goal of terminating underperforming employees is being discussed. How should the HR manager, who is attending the meeting, react when asked to implement the new system?

A) The HR manager should address the lack of communication between the developers andtheir managers as a potential reason for the performance issues.
B) The HR manager should implement the system as asked by the executive leadership team.
C) The HR manager should discuss employee engagement initiatives that can improveemployee performance.
D) The HR manager should point out the difficulty of hiring new developers, and challengemanagement to look at the underlying reasons for the low performance.

5. A nine-box grid is an effective tool that compares an employee's performance with his/her potential for advancement. What is it most commonly used for?

A) Disciplinary documentation
B) Talent acquisition
C) Succession planning
D) Compensation planning

Solutions: