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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Value Design | - Strategic direction
|
| Intangible Deliverables | - Stakeholder alignment
|
| Tools and Artifacts | - Co-creation methods
|
Salesforce Certified Platform Strategy Designer Sample Questions:
Question 1
Cloud Kicks' sales representatives are complaining that some Lightning webs components developed as part of the partner onboarding process are slow to load and often unresponsive.
What would be the best recommendation to the team to identify the challenges and remediate the issue?
A. Utilize the Lightning Usage App.
B. Run the Salesforce Optimizer.
C. Create a case with Salesforce support.
Question 2
Cloud Kicks (CK) has just added sustainability as a corporate value. CK has assigned a strategy designer to partner with the manufacturing team to look for opportunities to improve on its sustainability goals.
What should the designer do to build and rationalize a case with this new team?
A. Present research on climate change to the manufacturing team
B. Meet with the manufacturing team and give them feasible solutions.
C. Analyze internal systems through the lens of environmental risk.
Question 3
The strategy designers at Cloud Kicks are leading a large number of projects initiated by various stakeholders. They implement an Impact & Effort matrix to help them prioritize their work.
What is the purpose of an Impact & Effort matrix?
A. To compare products based on predefined criteria to enable stakeholder discussion
B. To classify projects according to their level of urgency.
C. To prioritize projects based on key goals outlined in project framing
Question 4
A financial technology company develops an app for wealth management firms and receives initial success upon launch.
Which metric should be used to measure the longevity of the product and long-term growth potential?
A. App sales over time
B. Customer retention rate
C. Annual app downloads
Question 5
As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.
Which considerations should a strategy designer share*?
A. Globally-accepted privacy act
B. Cookie consent requirements
C. Applicable privacy acts
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: C |







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