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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Performance and Debugging | 10% | - Application Optimization - Log Analysis - Troubleshooting Tools |
| Topic 2: Security and Access Control | 10% | - Privileges and Access Roles - Data Security - Authentication and Authorization |
| Topic 3: Reporting | 5% | - Business Reporting Configuration - Report Definitions |
| Topic 4: Application Design and Construction | 25% | - Rule Resolution and Reuse - Enterprise Class Structure - Application Layering - Circumstancing and Specialization |
| Topic 5: User Experience | 10% | - Pega Web Mashup - Harnesses and Sections - Responsive UI Design |
| Topic 6: Advanced Case Management | 20% | - Service Level Agreements - Parallel Processing and Subcases - Routing and Work Queues - Case Life Cycle Design |
| Topic 7: Data Modeling and Integration | 20% | - Data Transforms and Mapping - Connectors and Services - Integration Error Handling - Data Pages and Data Sources |
Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:
Question 1
A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency.
The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director.
How do you configure the process so that the request can continue to be processed if only two of the three physicians approve the order?
A. Use a decision table.
B. Use a validate rule.
C. Use an Any join condition.
D. Use a Some join condition.
Question 2
Which of the following requirements can be implemented using Next Best Action?
A. Reduce average handle time of each customer interaction to less than two minutes per incident.
B. Provide the customer service representative with a list of potential reasons the customer has called.
C. Identify why response rates for a campaign in a region are lower than the company average.
D. Provide problem-solving guidance for customer service representatives so every customer is treated consistently.
Question 3
You are analyzing application performance and notice one or more data transforms exceeding preferred performance parameters. Which of the following performance tools do you use to help troubleshoot the issue?
A. Performance Analyzer
B. PegaRULES Log Analyzer
C. Database Trace
D. Performance Profiler
Question 4
What two artifacts must you prepare before delegating a rule? (Choose Two)
A. An unlocked ruleset that is added to the Production ruleset list of the Application rule
B. An Access Role that has access to the ruleset used to organize delegated rules
C. An Access Group that has access to the ruleset used to organize delegated rules
D. A locked ruleset that is added to the Production ruleset list of the Application rule
Question 5
Which component do you use to decide between two decision logic paths in J decision strategy?
A. Filter
B. Decision Tree
C. Set Property
D. Switch
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: A,C | Question 5 Answer: C |







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