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Format of Microsoft MS-720 Exam
Exam Format: Multiple choice questions
Passing score: 70%
Exam Length: 60 questions
Language: English
Exam Duration: 120 minutes.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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Microsoft MS-720 is an excellent certification for anyone looking to get started in the world of voice engineering. If you are not a professional voice engineer but are interested in learning more about the industry, this can be a great way to get your foot in the door. The main audience for Microsoft MS-720 is VOIP professionals that have never held any VOIP certifications before. The test is designed to assess basic knowledge of VOIP technology and protocols, including SIP, H.323, and MGCP. If you are already working as a voice engineer or are considering getting into voice engineering as a career, the entry-level nature of this certification might not be challenging enough for you. MS-720 Dumps is designed for people who are just beginning their journey into the VOIP world. If you want to really show off your knowledge of VOIP technology, then you might need to look at other certifications such as Cisco's CVP program or Avaya's Voice Certification Program (VCAP).
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Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Phones and displays - Plan and configure Teams Rooms |
| Topic 2: Plan and configure Microsoft Teams Phone | 25-30 | - Manage phone numbers and operator connect - Configure auto attendants and call queues - Configure phone policies - Plan and design PSTN solutions - Configure audio conferencing - Design emergency calling |
| Topic 3: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Monitor Teams Phone and SBC health - Monitor and troubleshoot clients and devices - Troubleshoot Direct Routing connectivity - Troubleshoot call failure and quality |
| Topic 4: Optimize network performance | 5-10 | - Implement network topology - Design network infrastructure |
| Topic 5: Configure and manage Teams Phone for voice users | 15-20 | - Enable users for Direct Routing - Enable users for Teams Phone - Migrate voice users - Enable per-user calling features |
| Topic 6: Plan and configure Direct Routing | 15-20 | - Design Direct Routing call flows - Implement SIP trunking with Direct Routing - Deploy and maintain Survivable Branch Appliance (SBA) - Extend Direct Routing infrastructure |







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