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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
| Topic 2: IT Fundamentals & Concepts | 20% | - Information systems types and components - Data, information, and knowledge management - Role of IT in business |
| Topic 3: Systems Development & Lifecycle | 20% | - Design, implementation, and maintenance - SDLC phases and models - Requirements gathering and analysis |
| Topic 4: Data Management & Databases | 15% | - Data integrity, security, and governance - Database models and design - SQL and data querying |
| Topic 5: IT Security & Risk Management | 15% | - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls |
| Topic 6: IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - Compliance, policies, and ethics - IT alignment with business goals |
WGU Information Technology Management QGC1 Sample Questions:
1. What is an advantage of using a trusted third party to confirm correlations between users and public keys in disaster recovery planning?
A) Monitors enclosures
B) Features full-time monitoring
C) Provides authentication and authorization
D) Protects against encrypted attacks
2. Employees in different business levels need knowledge to effectively drive their work and decision-making.
Which term describes the trait of an IT leader to effectively translate perspectives at both a broad and corporate strategic level?
A) Courage
B) Breadth
C) Coordinate
D) Systems thinking
3. What happens during the design phase of the systems development life cycle (SDLC)?
A) A high-level strategy and goals for an intended project are established.
B) End-user business requirements are identified, and project goals are refined into defined functions and operations.
C) Requirements from business stakeholders and subject-matter experts are identified.
D) Full descriptions of the desired features and operations of the system are established.
4. A company wants to streamline operations and ensure that different departments can share information and coordinate decisions using a unified digital platform.
Which type of software supports this goal?
A) Data analysis platform
B) Project management
C) Enterprise system
D) Transaction processing system
5. How does a manager improve efficiency?
A) By focusing on speed over strategic planning
B) By optimizing resource allocation
C) By eliminating collaboration to speed up tasks
D) By prioritizing output over quality
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
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