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This test includes several domains. The applicants should get acquainted with them in advance. They may download the official exam syllabus from the certification webpage. The highlights of the subject areas that are covered in the test are enumerated below:

Ability to Use IT Service Management Concepts: The first section assesses the skills of the test takers in the following:

• Applying the ‘adopt and adapt’ concept when utilizing the Information Technology Infrastructure Library guidance in a specific context
• Analyzing the importance of each element of service when planning and applying service improvements

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Certification Path

The PeopleCert ITIL Practitioner Exam certification includes only one ITIL Practitioner certification exam.

Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level

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ITIL ITIL-Practitioner Exam Syllabus Topics: