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ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Planning | 5% | - Personas, groups, and roles - Use cases and requirements - Implementation checklist |
| Risk and Advanced Risk | 25% | - Risk record lifecycles - Advanced risk assessment - Configuration and automation - Risk framework and scoring |
| Common Elements and Extended Capabilities | 8.33% | - Regulatory Change Management - Continuous monitoring - Platform common features - Integrations and content packs |
| Policy and Compliance | 25% | - Compliance supporting processes - Configuration and setup - Architecture and components - Record lifecycles |
| Audit and Advanced Audit | 5% | - Audit lifecycle - Roles and responsibilities - Audit architecture |
| GRC Overview | 11.67% | - Technical overview - Key terminology - GRC positioning and framework |
| Entity Framework | 20% | - Entity type and class approach - Entity scoping overview - Entity architecture and relationships |
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
1. There is a direct relationship between Entity Class and Entity Type when:
A) They leverage the same reporting
B) There is no direct relationship
C) They have the same Entities
D) They have the same Entity Types
2. The "Add to Update Set" utility is available for download via:
A) ServiceNow Developer site
B) ServiceNow Community
C) ServiceNow store
D) ServiceNow HI support
3. All of the following are PARENT tables which exist within the GRC Entities application scope EXCEPT.
A) Indicator
B) Item
C) Content
D) Document
4. The Risk thresholds in the Risk Criteria Matrix (default values) do not line up with company needs. What should you do?
A) Identify Risk that will benefit from the default values
B) Demonstrate Risk scoring scenarios using the default values
C) Use the default values to determine new company approach
D) Configure the Risk Criteria in ServiceNow
5. For Control records, who can modify the Control in the Draft state?
A) Only the person assigned the Attestation
B) Only the Compliance Manager
C) All compliance users
D) Only Control Owners
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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