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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Process Modelling | 15% | - Process hierarchy and models - Improving business processes - Value chain analysis |
| Topic 2: Making a Business Case | 15% | - Developing and presenting the business case - Cost-benefit analysis - Feasibility assessment |
| Topic 3: The Business Analysis Role | 12.5% | - Scope and responsibilities of a Business Analyst - Business Analysis process model - Business Analysis competencies |
| Topic 4: The Strategic Context | 12.5% | - Internal environment analysis (VMOST, SWOT) - Business Analysis Service Framework - External environment analysis (PESTLE) |
| Topic 5: Stakeholder Analysis and Management | 12.5% | - Managing stakeholder communication - Identifying stakeholders - Power/Interest grid and RACI matrix |
| Topic 6: Requirements Engineering | 17.5% | - Requirements elicitation, classification, documentation - Use cases and data models - Requirements validation and management |
| Topic 7: Investigating the Business Situation | 15% | - Document analysis, scenarios, prototyping - Interviewing, workshops, observation - Recording and documenting findings |
ISEB Foundation Certificate in Business Analysis Sample Questions:
1. Which of the following are steps in the Isaksen and Treffinger's creative problem solving model?
a.Mess Finding.
b.Data Modelling.
c.Process Finding.
d.Problem Finding.
e.Solution Finding.
A) a, b, c and d.
B) b, c and e.
C) a, c, d and e.
D) a, d and e.
2. A company holds information about 1000 customers. It receives, on average, 50 orders per day. Each order must be placed by only one customer. Customers must have placed at least one order but may place several. An analyst has shown an association between the classes Customer and Order. What multiplicities should she show at the Order end of this association?
A) 1.*.
B) 1..1000.
C) 0..*.
D) 0..50.
3. Business rules define how actions are to be performed. Under which of the following headings are business rules considered?
A) Statutory and internal policies.
B) Explicit or implicit management statements,
C) Negotiable and non-negotiable limitations.
D) Constraints and operational guidance.
4. A project reporting system stores information about Employees. How would an Employee be represented in an entity-relationship diagram?
A) As an Actor.
B) As an Attribute.
C) As an Entity.
D) As a Relationship.
5. Cars, trucks and motorbikes are all types of vehicle. What structure could be used on a class model to model this?
A) Exclusivity relationship
B) Generalisation
C) The <<include>> construct
D) Association class
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
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