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Avaya Workforce Engagement Support Certified Sample Questions:

1. Which three Avaya Workforce Engagement maintenance tasks should be completed in a daily or weekly basis? (choose three).

A) Perform Database backups
B) Check data fragmentation
C) Check active alarms
D) Consider loading trends.
E) Confirm Services are running

2. The installer will be starting the administration in the Avaya Workforce Engagement. What is the first step in the administration workflow?

A) Create users
B) Create roles
C) Create Organizations and groups
D) Manage entities withassignmentmanager

3. In Archive, what is the function of a campaign?

A) It defines filter rules to determine which recordings to archive.
B) It defines the physical repository for archived content.
C) It defines when and how fast archive activity may occur on a recorder.
D) It defines how to perform a specific archive task against a specific media.

4. Which three statements about the Framework platform are true? (Choose three)

A) The platform is Windows OS independent
B) The platform is HW independent.
C) It can be installed with another platform on the same hardware.
D) Requires a locally installed instance of Microsoft SQL.
E) It is a predefined set of Server Roles that are deployed together on the same machine.

5. In Avaya Workforce Engagement, where is System Backup enabled?

A) System Management>General Settings>Settings
B) Enterprise Management>General Settings>Configuration
C) System Management>Central Archive >Backup
D) System Management>Enterprise> Enterprise Settings

Solutions: