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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which requirement for the web browser is used for Web Voicemail access?

A) Adobe Reader installed
B) VoiceMail Plug-In enabled
C) ActiveX
D) JavaScript enabled

2. When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

A) Resource view
B) Snapshot
C) Development Tracing
D) Continuous Log
E) Selective View

3. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) Set user profiles to Virtual
B) Available VCM resource
C) Advanced System license
D) User and SIP extension in IP Office
E) User profile set to Teleworker

4. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail.
Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail call flow database
B) system status snapshot and debug view set to level 9 high trace and voicemail call flow database
C) system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call flow database
D) system status snapshot and debug view set to level 5 Information trace and voicemail call flow database

5. Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

A) Embedded File Management in the Manager Application
B) Voice Wizard in the Manager Application
C) Embedded Monitoring Management
D) External File Management in the System Status Application

Solutions: