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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice Messaging and Unified Communications | - Messaging Features
|
| Maintenance and Troubleshooting | - Support Operations
|
| User and Telephony Configuration | - Extension and User Administration
|
| IP Office Solution Architecture | - IP Office Platform Overview
|
| Networking and Integration | - Connectivity
|
| Installation and Initial Configuration | - System Installation
|
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Which three statements are true about Distribution Lists in Modular Messaging (MM) for Microsoft Exchange? (Choose three.)
A) The user must have been granted permissions in Microsoft Exchange to be able to send to the list.
B) The numeric address can be up to 32 digits in length.
C) The administrator can assign a numeric address to a given list using Active Directory Users and Computers.
D) Distribution Lists might have the same number as an existing mailbox in the Voice Mail Domain.
E) Distribution Lists that receive messages sent from MM cannot contain subscribers who are not enabled in the same Voice Mail Domain as the sender.
2. For a Modular Messaging (MM) for Exchange installation, the customer provides you with the NetBIOS name of the Active Directory Controller.
Which field in the DCT file would you populate with this information?
A) Exchange Message Store > Windows Domain Name
B) Exchange Message Store > Peer Directory Server
C) None, this information is not required.
D) Exchange Message Store > Peer Exchange Server
3. On the first day of service you are doing post-cut support for a Modular Messaging 3.1 for Exchange system that your associate installed. He indicated to you that all acceptance tests passed. Two users are complaining that their Message Waiting Indicator light does not work and that when they log on to their mailbox via the Telephone User Interface they have no messages. You have confirmed that you can leave each of them a message by calling their number from your mobile phone and leaving a message, and you see it arrive in Outlook. You ultimately fix the problems for both users, but surprisingly each one had a different solution.
Which two solutions did you use to fix the MWI and TUI problems? (Choose two.)
A) One user had their Outlook set to deliver to Personal Folders; when this was set to deliver to the Inbox it started working.
B) One user had an Outlook rule that moved voice messages out of the Inbox into a Voice Messages folder; when the rule was disabled the new messages caused the proper behavior.
C) One user was using Outlook Web Access to access messages; when he opened his mailbox with a supported version of Outlook the user reported it was fixed.
D) One user's mailbox was full and the Exchange administrator had Send Prohibit rules applied; when some messages were moved out of the Inbox it started working.
4. What is required for upgrades of customer-provided Messaging Application Servers (MASs)?
A) Microsoft Windows 2003 Server Appliance Kit software
B) Microsoft Exchange 2000 System Management Tools
C) Microsoft Windows 2003 Server software
D) Unified Messenger R5
5. Modular Messaging 3.1 for Exchange is installed. The Message Application Server is set up properly for fax, all users have FAXROUTE addresses, and the faxes meet the IPM.NOTE.FAX requirement.
Which two features are therefore enabled? (Choose two.)
A) Users can "print" faxes from the Telephone User Interface.
B) Faxes print automatically when received.
C) Users are notified of faxes via the Telephone User Interface.
D) The GUI places faxes in a folder called "Fax".
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: B | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: A,C |







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